Sue Tetzlaff, The Caring Healthcare Culture Guru - Why The New R and R Will Make Your Culture Better, Having Intellectual Boyfriends That You've Never Met, and How To Achieve Great Results

Join me and this week's guest Sue Tetzlaff the co-founder of Capstone Leadership Solutions (www.CapstoneLeadership.net) for her great story of how she helps small healthcare organizations improve their patient and employee experience. We discuss her intellectual "boyfriends" (mentors she has never met who just happen to be all male), her reading of 50-60 books a year, and how the best cultures send their employees home every day with the energy to be fully present with their loved ones. We even get a Brady Bunch discussion that relates to our personal lives :-)

 

You will love Sue's energy and caring spirit...please enjoy!

 

 

Sue Tetzlaff, RN, RHIA, MHA, FACHE, has over thirty
years of healthcare strategic planning, leadership
development, and execution experience. The
transformation of organizational culture, successfully
navigating change, developing new programs and
expansion of services, strategic planning, training and
coaching leaders, employees, and teams are among the
favorite aspects of her work. Since co-founding Capstone Leadership Solutions in
2012, Sue has served as a strategist, trainer, and coach
to dozens of healthcare organizations undergoing wide-scale improvement initiatives.
Before co-founding Capstone, she served as a healthcare executive for more than 20
years as a Vice President of Quality and Safety, Chief Nursing Officer, Interim CEO, and
Chief Operating Officer.

Sue has degrees in nursing and health information administration from Ferris State
University, a master's degree in Healthcare Administration from the University of
Minnesota. Sue is a Board Certified Fellow in the American College of Healthcare
Executives.